Returns & Exchanges
At Harris Farm Markets, we are committed to providing you with the freshest seasonal produce and high-quality groceries. If any item does not meet our freshness standards or your expectations, we are happy to offer a refund or replacement to ensure your satisfaction.
Check Freshness and Quality
Inspect your items upon delivery or purchase; if you notice any quality issues with your fresh produce or grocery items, please document them immediately.
Contact Customer Success
Reach out to our team within 24 hours of receiving your order via our website contact form or phone, providing your order number and photos of the items in question.
Verification Process
Our team will review your request and confirm the quality issue, ensuring that we address any concerns regarding the seasonal nature or condition of the product.
Receive Refund or Credit
Once approved, we will issue a refund to your original payment method or provide a store credit to be used on your next shop for the freshest local harvest.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing